Mitch Kupchak, general manager of the Los Angeles Lakers, goes to the hotel because—among other reasons—it’s both his and his wife’s favorite. “Just to think you’re in a place with that kind of history [is special]. There’s a touch of class there you don’t see much of anymore.”
Any hotel’s good name rests on its record; service is always paramount in the mission statement. If the memories of devotees are any indication, Hotel Bel-Air’s standing has remained lofty throughout the years and the changes. “They just take care of people,” says Wagner, “the very best way they can be taken care of.”
